Support
Welcome to our Support Area. Here you will find the answers to most of your questions. If you need more assistance, please call us at 248-419-4632 or email us at info@ascend-internet.com with questions, comments, or concerns.
Support Tickets
If you are an Existing Client and you need support on your website, email, local network, computers, applications, etc., please log into our Secure Online Account Center and open up a support ticket. You will be able to track your ticket, update, and close it and you will be notified of resolution of your issue.
Frequently Asked Questions (FAQs)
Perhaps the answer to your question is already in our FAQs.
User Forums
Perhaps the answer or solution to your issue or problem has already been discussed in our user forums.
Knowledgebase/Wiki
Perhaps the answer or solution to your issue or problem has already been documented in our knowledgebase/wiki.
Application Support
Chances are, you use one of the following applications or software at your office, on your computer, or online. Click on on the links below for more resources, instructions, documentation, and help:
» Pop3 or IMAP Email Clients (Outlook, Thunderbird, Mail, etc.)
» Google Analytics (Statistics)
» Google Analytics (Pay Per Click Ads)
» Joomla! Content Management System
» Postnuke Content Management System
» Knowledgetree Document Management System
» WordPress Blog Publishing System